Does an operator need to toggle between being heard by all, by some, or by one? Knowing this data equips a qualified integrator to determine the proper equipment and configurations needed to provide the functionality your command and control center requires. Consider what you are monitoring, how many people are monitoring those things, and the size of the room. Look at all the different processes and streams happening in your center to determine the software you need.
You may require software for a phone system to help with call queueing and routing, or you might need to find a program that will manage phone and radio simultaneously so police and firefighters on radios can communicate with public works employees using phones. You can also explore backbone software providers for incident management software. Certain people in the room will need to see certain things so the screens have to be affixed and positioned to honor that need.
Groups that collaborate need to sit in an order that lets them all see the same things and communicate with each other efficiently and comfortably. Team members might also want to put their hands over their headsets and say something offline, meaning your center needs to be comfortable and convenient for each operator to work at maximum capacity.
Factors like preventing obstructed views, proper viewing angles, seat height, screen height, room lighting, and temperature control are all important ergonomic and architectural design considerations.
Department of Defense DoD , stakeholders from four different teams worked together to define the project requirements. The DoD upgraded and completely modernized the command center, enabling enhanced and reliable operation of the command center.
Often a full committee with representation from various stakeholders needs input into designing, constructing, and furnishing a command and control center. These stakeholders often include internal resources such as the command center operators, supervisors, and emergency managers. Developing and implementing a program for maintenance, support, and repair helps ensure the center maintains the required uptime and optimal performance.
Maintenance, support, and repair involves developing and carrying out standard operating procedures, specific maintenance requirements, and regular preventative maintenance. Sometimes a command and control center has to take a planned outage to move, upgrade, or make other changes. If you have a backup command center, you can typically take your primary command center completely offline during the maintenance period. This planned failover to the backup command center provides an opportunity to fully test the operation of the backup command center.
AGT relies on these strategic partners to plan and implement successful command and control centers for our clients:. January 25, October 14, We live in a society in which we are more connected than ever before Read More. July 15, In an ideal world, your conference room should create a safe space where colleagues June 17, We live June 10, The technology we once dreamed about and saw in movies has become a reality, and June 3, Read more here.
A command center or command centre often called a war room is any place that is used to provide centralized command for some purpose. While frequently considered to be a military facility, these can be used in many other cases by governments or businesses. The term "war room" is also often used in politics to refer to teams of communications people who monitor and listen to the media and the public, respond to inquiries, and synthesize opinions to determine the best course of action.
A command center is a central place for carrying out orders and for supervising tasks, also known as a headquarters , or HQ. Common to every command center are three general activities: inputs, processes, and outputs. The inbound aspect is communications usually intelligence and other field reports. Inbound elements are "sitreps" situation reports of what is happening and "progreps" progress reports relative to a goal that has been set from the field back to the command element.
The process aspect involves a command element that makes decisions about what should be done about the input data. In the US military, the command consists of a field - Major to Colonel or flag - General grade commissioned officer with one or more advisers. The outbound communications then delivers command decisions i. Command centers should not be confused with the high-level military formation of a Command - as with any formation, Commands may be controlled from a command center, however not all formations controlled from a command centre are Commands.
During the Cold War , the Government of Canada undertook the construction of "Emergency Government Headquarters", to be used in the event of nuclear warfare or other large-scale disaster. Canada was generally allied with the United States for the duration of the war, was a founding member of NATO , allowed American cruise missiles to be tested in the far north , and flew sovereignty missions in the Arctic.
For these reasons, the country was often seen as being a potential target of the Soviets at the height of nuclear tensions in the s. Extensive post-attack plans were drawn up for use in emergencies, and fallout shelters were built all across the country for use as command centres for governments of all levels, the Canadian Forces , and rescue personnel, such as fire services. Ideally, the user interface should include adjustment options for work surface height, monitor height, and focal depth.
Military command centers must be designed with a future-proof approach. While we may not know how technology will change in the next decade, we do know that it will change — and that your design and furniture must be flexible enough to withstand those changes. In the near term, military command center furniture should be durable enough for constant usage, shift changes, and potentially increasing traffic flow.
Your console furniture should have technology management and storage features to enable future technology upgrades. In a military command center, the design and furniture should make it easy to install equipment. There should be a well-designed cable management system and multiple access points.
Monitor arrays should accommodate screens in a variety of configurations, including multiple portrait, landscape, and large screens. Even if your operators consistently use the same configurations now, they may not later as interfaces and technology change.
In a military command center, security is a top concern. Any partner you choose to help you design your new command center should have experience working with high-security clients and strict safety standards. You need console furniture built and installed with security in mind.
Look for a command center design partner with strong safety standards and a sufficient level of clearance to work in your high-security, highly classified environment. Furniture installers should be willing to adhere to all your safety regulations and standards so installation is safe for everyone involved, including taking any necessary site-specific training. At Russ Bassett, we specialize in command center furniture for mission-critical operations. We have worked with a variety of military and government clients, and we are here to help you create a secure and highly functional military command center.
Russ Bassett recognizes that no two military command centers have the same furniture requirements and pain points, so we listen closely and design custom solutions based on your goals.
We offer highly functional and durable products at an excellent value.
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