I could not find an equivalent to method 1 but there was an equivalent to method 2 and the box was already ticked. I do not want to have to install another browser as I want to use IE11 which outlook email should surely work with. I believe a change has been made that has caused a problem as I could handle attachments but now I cannot. Details required : characters remaining Cancel Submit 3 people found this reply helpful.
I suggest you to reset Internet Explorer and check. Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. If the issue persists, do get back to us, we will be happy to assist you. Details required : characters remaining Cancel Submit.
I clicked on the link but it does not work. I have now looked at the desktop version of outlook mail on my ipad which has safari and another laptop which has windows 10 upgraded from windows 7 and ie Thank you for the details, and I do appreciate your efforts and time.
I suggest you to please login with the same Outlook. Please keep us updated with the status of the issue, to assist you further. I have logged into my account on a different laptop and also on an ipad and the same problem is there.
I have also been looking through other peoples posts and there are quite a lot of other people having the same issue so it seems that there is a more general problem rather than one that is just my account. We need your permission to access your account to investigate further on this issue as well as a couple of information.
Please log on to the answers website to check the private message that I have sent you and provide us the details in the private message itself. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook.
Note: There is another option to save the email attachments, i. This also can help you solve the issue. A light version for Outlook on the Web is there to run the application even in low bandwidths, low accessibility and with old web browsers. Users can switch to this light version and then try downloading the attachments from there. With the introduction of new features and interface, there is a possibility of some glitches and errors in in the application.
Users can try to revert to the old interface of the application. If you are a Chrome user, then we should warn you of some possible issues like Ad-block, Safe browsing feature, flag configuration, etc.
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Video Hub Azure. Microsoft Business. Microsoft Enterprise. Browse All Community Hubs. Cancel Submit. Hi Noel, As you are facing the issue with Mail App, I suggest you to r un the apps troubleshooter included within Windows OS manually by following the steps below and check if the issue persist. Type troubleshooting in the search box next to Start icon and select the top most search result.
Click on View All from the left hand screen panel. Select Windows Store apps , c lick on Advanced option and check Apply repairs automatically option. Follow the on screen instructions. Keep us posted on the status for further assistance. Thank you. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. In reply to A. User's post on July 25, Hi Noel, I would like to inform that the issue might occur if there is no application installed to open the. User's post on July 26, The attachments can be downloaded via Gmail and other third party software.
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